COLLECTION OF PERSONAL DATA
The term “Personal Data” means any information in the possession of the LBS Group or control of the LBS Group that relates directly or indirectly to an individual to the extent that the individual can be identified or are identifiable from that and other information in the possession of the LBS Group such as name, address, telephone number, NRIC, email address, etc. The LBS Group may “process” your Personal Data by way of collecting, recording, holding, storing, using or disclosing it.
Your Personal Data may be collected from you during your course of dealings with the LBS Group in any way or manner including pursuant to any transactions and/or communications made from/with the LBS Group. The LBS Group may also collect your Personal Data from a variety of sources, including without limitation, at any events, seminars, road shows, customer satisfaction surveys organised or sponsored by the LBS Group and/or from the cookies used on the Site.
In addition, the LBS Group may also receive, store and process your Personal Data which are provided or made available by any third parties, credit reference bodies, regulatory and law enforcement authorities, for reasons including delivery of the LBS Group’s products and/or services, performance of conditions of agreements and/or to comply with the LBS Group’s legal and regulatory obligations.
Subject to the exceptions provided under the PDPA, you have the right to request for access to, request for a copy of, request to update or correct, your Personal Data held by the LBS Group. The LBS Group may charge a small fee (such amount as permitted by the PDPA) to cover the administration costs involved in processing your request to access your Personal Data.
In respect of your right to access and/or correct your Personal Data, the LBS Group has the right to refuse your request to access and/or correct your Personal Data for the reasons permitted under the law, such as where the expense of providing access to you is disproportionate to the risks to your privacy, or where the rights of others may also be violated, amongst other reasons.
You have the right at any time to request the LBS Group to limit the processing and use of your Personal Data (for example, requesting the LBS Group to stop sending you any marketing and promotional materials or contacting you for marketing purposes).
In addition, you also have the right to inform the LBS Group on your withdrawal (in full or in part) of your consent given previously to the LBS Group subject to any applicable legal restrictions, contractual conditions and a reasonable duration of time for the withdrawal of consent to be effected.
RETENTION OF YOUR PERSONAL DATA
Any of your Personal Data provided to the LBS Group is retained for as long as the purposes for which the Personal Data was collected continues; your Personal Data is then destroyed unless its further retention is required to satisfy a longer retention period to meet the operational, legal, regulatory, tax or accounting requirements of the LBS Group.
SECURITY OF YOUR PERSONAL DATA
The LBS Group is committed to ensuring that your Personal Data is stored securely. In order to prevent unauthorised access, disclosure or other similar risks, the LBS Group endeavours, where practicable, to implement appropriate technical and organisational measures in accordance with the applicable laws and regulations to safeguard against and prevent the unauthorised or unlawful processing of your Personal Data, and the destruction of, or accidental loss, damage to, alteration of, unauthorised disclosure of or access to your Personal Data.
The Internet is not a secure medium. However, the LBS Group will put in place various security procedures with regard to the Site and your electronic communications with the LBS Group.
Please be aware that communications over the Internet, such as emails/webmails are not secure unless they have been encrypted. Your communications may be routed through a number of countries before being delivered – this is the nature of the World Wide Web/Internet.
The LBS Group cannot and does not accept responsibility for any unauthorised access or interception or loss of Personal Data that is beyond the LBS Group’s reasonable control.
PERSONAL DATA FROM MINORS AND OTHER INDIVIDUALS
TRANSFER OF YOUR PERSONAL DATA OUTSIDE OF MALAYSIA
The LBS Group’s information technology storage facilities and servers may be located in other jurisdictions outside of Malaysia. Your Personal Data may be transferred to entities outside of Malaysia. This may include, but not limited to, instances where your Personal Data may be stored on servers located outside of Malaysia. Please note that these foreign entities may be established in countries that might not offer a level of data protection that is equivalent to that offered in Malaysia under the laws of Malaysia. You hereby expressly consent to the LBS Group transferring your Personal Data outside of Malaysia for such purposes. The LBS Group shall endeavour to ensure that reasonable steps are taken to procure that all such third parties outside of Malaysia shall not use your Personal Data other than for that part of the Purposes and to adequately protect the confidentiality and privacy of your Personal Data.