GOOD
GOVERNANCE

STRENGTHENING ETHICAL EXCELLENCE, ACCOUNTABILITY, AND TRUST
STRENGTHENING ETHICAL EXCELLENCE, ACCOUNTABILITY, AND TRUST

At LBS, good governance is the backbone of responsible growth. It defines how we build trust and deliver long-term value. By embedding integrity and accountability into every decision, we foster a culture where ethics guide our actions, transparency strengthens our practices, and trust deepens our bonds with stakeholders.

KEY HIGHLIGHTS
10 %
women representation on the Board
Zero breaches
of customer data privacy
Zero reported
incidents of misconduct through whistleblowing channel
Zero reported
incidents of corruption and bribery
Zero cases
of non-compliance with regards to social and environmental compliance
SUSTAINABILITY GOVERNANCE

Sustainability at LBS is anchored in a dedicated governance framework under the Board’s oversight. Clear policies and guidelines ensure sustainability principles are integrated into decision-making at every level. All policies are published on our website, reinforcing transparency and accountability with stakeholders.

For more info on our policies, please refer to
WHISTLEBLOWING AND GRIEVANCE MECHANISM

A secure whistleblowing channel empowers employees and stakeholders to report misconduct, unethical behaviour, or policy violations without fear of repercussions. Every disclosure made in good faith is treated with strict confidentiality, reviewed independently, and safeguarded to protect whistleblowers and uphold accountability.

DRIVING INTEGRITY ACROSS THE VALUE CHAIN

Integrity is the cornerstone of how LBS conducts its business. Guided by our Anti-Bribery and Corruption (ABC) Framework and the five T.R.U.S.T Principles, we maintain zero tolerance for bribery or corruption. In 2024, 100% of our employees completed ABC training, strengthening awareness and accountability across the organisation. Complementing this training, our ABC Working Team monitors compliance and continuously improves practices, safeguarding trust throughout the organisation.

SAFEGUARDING
DIGITAL ASSETS

Protecting digital assets means protecting our people, partners, and communities. LBS’ cybersecurity framework is aligned with PDPA 2010, NIST, and ISO 27001 and is built on four pillars: preventive, detective, corrective, and recovery. With regular penetration testing, ongoing staff training, and zero major breaches to date, we continue to ensure a secure and resilient digital environment.