ECONOMIC
PROSPERITY

ADVANCING ECONOMIC PROSPERITY THROUGH SUSTAINABLE VALUE CHAIN
ADVANCING ECONOMIC PROSPERITY THROUGH SUSTAINABLE VALUE CHAIN

Economic prosperity is more than growth — it’s about creating value that lasts. By embedding sustainability into every stage of our value chain, we advance economic growth that is efficient, resilient, and inclusive.

Our approach combines technology, quality benchmarks, and responsible partnerships to deliver impact beyond profits.


KEY HIGHLIGHTS
10 %
vacant possession delivered ahead of schedule
10 %
response rate to customer enquiries within 7 working days
10 %
of procurement has been sourced locally
10 %
of new suppliers are screened using environmental and social criteria
10 %
of new intermediaries assessed under the KYS Risk Assessment framework
DIGITAL ADVANCEMENT ACROSS STAKEHOLDERS

LBS advanced our digitalisation agenda through innovative solutions which include digital tools to optimise processes, enhance customer experiences, monitor supplier performance, and empower employees. This advancement integrates technology to drive progress across our value chain.

BENCHMARKING EXCELLENCE WITH QLASSIC

Through our construction arm MGB, we prioritise QLASSIC assessments as a benchmark for quality. Through this assessment, the Group aims to enhance transparency and build trust with stakeholders, and to consistently aim for scores of 70% and above.

ENHANCED EFFICIENCY WITH INDUSTRIALISED BUILDING SYSTEM (IBS)

Through the IBS technology, over 6,000 homes are built annually. This technology ensures efficiencies in cost and time, while reducing environment impact – enabling the delivery of affordable housing, sustainably. Continuous R&D further strengthens IBS capabilities, driving innovation, efficiency, and resilience across all construction activities.

RESPONSIBLE
SUPPLY CHAIN
As part of our supplier onboarding process, LBS conducts a comprehensive Know Your Supplier (KYS) Risk Assessment to ensure every business partner upholds integrity, ESG compliance, and operational excellence. This framework applies to all intermediaries — including vendors, contractors, agents, and business partners.
Putting People First in Every Endeavour
LBS continues to strengthen its customer-first culture across all touchpoints. Within its townships, dedicated Customer Relations Centres provide personalised assistance and post-handover support, ensuring every homeowner’s journey is seamless and rewarding. In hospitality, SCAPES Hotel embodies the same commitment, consistently earning positive guest feedback and achieving a 4.2 out of 5 rating for service and experience.