The Strategic Value of Interpersonal Communication in the Property Sector

In the dynamic property sector, effective interpersonal communication is a critical enabler of business success. It serves as the foundation for building client relationships, fostering internal collaboration, and navigating complex negotiations. Professionals who master this skill gain a competitive edge by enhancing stakeholder engagement, ensuring seamless operations, and driving long-term business growth.

Trust is a key determinant in property transactions, as clients rely on real estate professionals for informed decision-making. Clear and strategic communication ensures that:

  • Clients receive comprehensive guidance, enhancing their confidence in investment choices.
  • Property details, legal considerations, and financing options are conveyed with precision and transparency.
  • Client concerns are addressed proactively, fostering long-term engagement and brand loyalty.

A commitment to clear and honest communication not only enhances customer satisfaction but also strengthens an organization’s reputation within the industry.

Optimizing Internal Collaboration for Operational Excellence

Property development requires synchronized efforts across multiple departments, from project planning and sales to legal and construction. Effective internal communication ensures that:

  • Teams remain aligned on project goals, timelines, and deliverables.
  • Potential operational challenges are identified early and addressed through structured discussions.
  • A culture of collaboration and accountability is maintained, enhancing productivity and morale.

By fostering a workplace culture built on strong communication, organizations can improve efficiency and drive project success.

Strategic Negotiation and Stakeholder Engagement

Negotiation is an essential component of the property sector, influencing deal closures, investment discussions, and partnership agreements. Effective interpersonal communication supports:

  • The ability to present compelling business cases backed by market data and insights.
  • Constructive dialogue that facilitates mutually beneficial agreements.
  • The management of expectations to mitigate risks and prevent disputes.

Strong communication skills empower professionals to secure favorable outcomes while maintaining professional relationships that contribute to business sustainability.

Proactive Conflict Resolution

Challenges such as project delays, contractual disputes, and customer grievances are inevitable in real estate. Organizations that prioritize proactive communication are better equipped to:

  • Address stakeholder concerns with diplomacy and professionalism.
  • Implement structured resolution frameworks that align with business objectives.
  • Preserve business relationships while upholding corporate integrity.

A strategic approach to conflict resolution reinforces a company’s reputation for reliability and ethical business practices.

Leveraging Digital Communication for Industry Advancement

As digitalization reshapes the property sector, professionals must effectively integrate technology into their communication strategies. This includes:

  • Conducting virtual consultations and online property presentations with professionalism and clarity.
  • Utilizing digital platforms to streamline interactions and maintain seamless communication with clients.
  • Balancing digital and in-person engagement to uphold the human element of business relationships.

By embracing digital advancements while maintaining a high standard of professional communication, organizations can enhance efficiency and expand market reach.

Interpersonal communication is a strategic asset in the property sector, influencing business relationships, operational success, and market positioning. Organizations that prioritize clear, professional, and effective communication are better positioned to strengthen stakeholder trust, drive performance, and achieve long-term growth. By integrating interpersonal communication excellence into corporate strategies, real estate professionals can navigate industry complexities with confidence and deliver superior outcomes.

Astella with Kellay

Astella is the latest neighbourhood in the award-winning D’ Island Residence township which permits resident to experience tranquil living embraced by thousand-acre lake just moments from the city vibes.

Surrounded by a 1,000-acre lake privileged by idyllic D’ Island Residence township, Astella exudes a charm that captures a well-balanced lifestyle combining urban access with enchanting serenity.

Visit the link for more information: https://lbs.com.my/property/puchong-house-astella/

#Astella@Disland
#DIslandResidence

LBS x Sinar Harian at MESRA Home Ampang

LBS BINA CORPORATE COMMUNICATION TEAM TOGETHER WITH SINAR HARIAN AT MESRA HOME AMPANG

On 12th February 2025, the LBS Foundation and LBS Corporate Communication team had the honor of supporting the elderly by refreshing their homes through cleaning, repainting, and sharing a heartfelt meal together at Mesra Home Ampang.

Aligned with our commitment to sustainable community development and well-being, LBS believes corporate responsibility goes beyond building homes—it’s about building strong connections with the community, especially those in need.

This program brings significant benefits, such as fostering compassion by inspiring both the public and other corporations to support the less fortunate.

LBS’s involvement plays a key role in raising awareness about the importance of CSR within the local community. In collaboration with Sinar Harian, the impact of this program is also reflected in how it inspires readers and the wider public.

 

LBS Unveils Ambitious 8 x 8 Strategy for 2025 – 2027 in Property Development

LBS Group has revealed its bold 8 x 8 Strategy during its Town Hall Meeting 2025. The strategy aims to elevate LBS’s position as a market leader, moving the company towards new heights of achievement and industry innovation. With a total gross development value (GDV) of approximately RM8 billion set to be rolled out across various projects, this ambitious roadmap is poised to transform the property landscape in Malaysia.

At the heart of LBS’s 8 x 8 Strategy is its commitment to drive growth through 8 key focus areas:

  1. Residential
  2. Industrial & Commercial
  3. Landbank Optimization
  4. Pursuit of Excellence
  5. Employee Empowerment
  6. Customer Experience
  7. Sustainability Advancement
  8. Community Wellbeing

These focus areas highlight the company’s approach to enhancing its competitive edge, ensuring sustainability, and prioritizing customer satisfaction, all while fostering employee growth and community development.

LBS’s residential developments are set to cater to a wider range of Malaysians, helping them achieve their homeownership dreams. A diverse portfolio of projects is on the horizon, including both high-rise and landed homes situated across major urban regions. This variety ensures that the company is well-positioned to meet the diverse needs of the population, offering solutions for the first-time homebuyers and investors.

The company also plans to expand its existing townships including the recently launched Rimbawan, an eco-conscious development in October 2024. These developments play a crucial role in fostering sustainable urban growth, enhancing the quality of life for residents, and contributing to the overall economic development of the regions.

With an increasing global focus on environmental responsibility, LBS has committed to advancing sustainable practices in all its developments. The Group’s focus is not only about meeting market demand but also ensuring that their projects contribute positively to the environment and society, creating communities that are eco-friendly and resilient to future challenges.

Furthermore, LBS aims to enhance its customer experience, ensuring that every aspect of the home-buying journey is seamless and satisfying. This customer-centric approach is paired with the Group’s commitment to employee empowerment, fostering a culture of innovation, leadership, and excellence within the company.

The 8 x 8 Strategy represents LBS’s bold vision to redefine the future of property development. With its focus on innovation, sustainability, and community wellbeing, the strategy will not only contribute to the company’s growth but also to the development of vibrant, sustainable communities that inspire and uplift the lives of those who live within them.

Feb 2025 Interviews

Date: 05.02.2025

Media: Astro AEC

An interview with Astro AEC where Tan Sri Dato’ Sri Ir. (Dr.) Lim Hock San shared insights on the current real estate market’s progression and the Chinese New Year event hosted by LBS.

Date: 05.02.2025

Media: Astro Awani

An interview with Astro Awani where Tan Sri Dato’ Sri Ir. (Dr.) Lim Hock San shared insights on the current real estate market’s progression and the Chinese New Year event hosted by LBS

Date: 28.02.2025

Media: BFM 89.9 Breakfast Grille

An interview with BFM where Tan Sri Dato’ Sri Ir. (Dr.) Lim Hock San discussed the company’s financial and operational performance.

LBS CNY Luncheon

LBS Embraces New Beginnings with Royalty Grace at ‘Majlis Santapan Tengahari’ in the Year of the Snake

On 5th February 2025, LBS Bina hosted a vibrant Chinese New Year Luncheon at the Shangri-La Hotel, Kuala Lumpur, with the esteemed presence of the Sultan of Pahang, His Royal Highness, Al-Sultan Abdullah Ri’ayatuddin Al-Mustafa Billah Shah ibni Almarhum Sultan Haji Ahmad Shah and His Royal Highness The Crown Prince of Pahang, Tengku Hassanal Ibrahim Alam Shah Ibni Al-Sultan Abdullah Ri’ayatuddin Al-Mustafa Billah Shah.

The event, a symbol of LBS’ long-standing tradition of fostering unity and gratitude, was attended by other dignitaries including, YB Tan Sri Dato’ (Dr.) Johari bin Abdul, Yang Di-Pertua Dewan Rakyat; YB Datuk Seri Haji Mohamad bin Sabu, Minister of Agriculture and Food Industry; YB Tuan Gobind Singh Deo, Minister of Digital; YAB Datuk Seri Utama Ab Rauf bin Yusoh, Chief Minister of Malacca; YB Datuk Chan Foong Hin, Deputy Minister of Plantation and Commodities and YB Teo Nie Ching, Deputy Minister of Communication.

The event concluded with well-wishes for a prosperous and abundant year ahead, filled with good fortune and success for all. The dedication of LBS and its leadership to the people and the nation remains steadfast, marking yet another milestone in its journey towards creating a better future for Malaysians.

LBS Townhall 2025

LBS BINA DEBUTS THREE-YEAR 8 X 8 STRATEGY AT ANNUAL TOWN HALL MEETING!

LBS Bina Group Berhad has proudly introduced its bold and dynamic 8 x 8 Strategy during the LBS Town Hall Meeting 2025 held on 23 January 2025. The three-year corporate roadmap, spanning 2025 to 2027, aims to elevate the Group’s achievements to unprecedented heights, solidifying its position as a leader in the property development industry.

During the highly anticipated annual Town Hall Meeting themed ‘The Power of Believe, Become and Behold,’ the vibrant neon-inspired event showcased the Group’s dynamic culture and collective achievements.

LBS Sports Day 2024 Highlights

We were beyond excited to share the LBS Sports Day 2024 Highlights, featuring an action-packed video full of unforgettable moments! 🎥📸

Last year marked a special milestone for us – our very first LBS Sports Day organized on our own, and what an amazing success it was!

From the adrenaline-pumping tele-match and Tug of War to the high-energy cheering, your LBS team spirit shone brightly.

We hoped you had as much fun as we did!

🏆🎉 LBS The Best, The Best, The Best! 🏆🎉

Corporate Disclosure Policy

1. INTRODUCTION

a) LBS Bina Group Berhad (“LBGB” or “Company”) is committed in maintaining transparent and effective communication with all external parties, including shareholders, investors, analysts, media, regulatory authorities, purchasers and other stakeholders (“Stakeholders“). The Company’s disclosure practices are guided by the principle of providing timely, accurate, fair and easily comprehensible information related to management policies, business strategies and financial performance.

b) Employees of LBGB and its subsidiaries’ (“LBGB Group”) are prohibited from disclosing or commenting on any information regarding the LBGB Group that is not publicly available or disclosed to the market, unless specifically authorised to do so in accordance to the Company’s Corporate Disclosure Policy (“Policy”).

2. OBJECTIVE

The objectives of this Policy are among others to:

a) to ensure that sensitive and/or non-public information are safeguarded and shared only in accordance with the appropriate procedures and regulations, maintaining the integrity and confidentiality of the LBGB Group’s operations and market position;

b) provide guidance to the Board of Directors, management and employees of LBGB Group on the Company’s disclosure requirements and practices;

c) provide guidance and policies in disseminating corporate information to, and in dealing with Stakeholders;

d) to reinforce LBGB’s commitment to comply with the continuous disclosure obligations imposed by Malaysian securities laws and regulations; and ;

e) develop and maintain a positive relationship with Stakeholders through active two-way communication to promote and maintain market integrity and investor confidence.

3. SCOPE

This Policy applies to all Directors, employees and other individuals affiliated with the LBGB Group.

3. DISCLOSURE PRINCIPLES

a) LBGB Group implements timely and appropriate information disclosures in accordance with relevant laws, regulations and the Listing Requirements of Bursa Malaysia Securities Berhad (“Bursa Malaysia”), and is committed to equality among all market participants for accessibility to material information that may influence investment decisions.

b) All information disclosure shall be planned and executed in line with LBGB’s vision, mission and strategic objectives, and shall follow the following criteria:

Clarity and Reliability: Information shall be accurate, clear and straightforward.

Transparency: Information shall be open and transparent. Decision regarding not to comment on or not to share information must be based on legitimate business and/or legal concerns.

Speed: Information disclosure shall be timely.

Consistency: Information about LBGB Group shall be consistent, in line with a “one company, one voice” approach and the consistent promotion of LBGB’s brand and image.

Language: The principal language used is English. Other languages may be used as and when necessary.

5. AUTHORISED SPOKESPERSONS

The Authorised Spokespersons for the LBGB Group are Group Executive Chairman, Group Managing Director/Chief Executive Officer, Executive Directors, Deputy Chief Executive Officer and who has the authority to nominate other officers who maybe
authorised as the spokesperson.

The Authorised Spokespersons in response to the specific enquiries from the public, shall not disclose material information that has not been previously made public.

If authorised officers other than Authorised Spokepersons have any ambiguity about the appropriateness of supplying information to an external party, the Authorised Spokespersons should be contacted for advice.

6. DISCLOSURE TO STAKEHOLDERS  

a) Announcement to Bursa Malaysia

Any material information related to the LBGB Group will be immediate disclosed through an announcement to Bursa Malaysia. If necessary, a subsequent press release may be issued to the media for material and complex announcements to facilitate better understanding by the investing community.

Material information refers to any information concerning LBGB Group which is reasonably expected to have a material effect on:

i) the market price or value of the Company’s securities; or activity in the trading of its securities; or

ii) the decision to buy, sell or continue holding the Company’s securities which is made by an existing holder of those securities, or someone considering an investment in those securities.

b) Integrated Annual Report (“IAR”) and Sustainability Report (“SR”)

The IAR and SR provide stakeholders with the comprehensive information about the Company’s performance and business activities.

The IAR and SR are submitted to the Bursa Malaysia and are also made available on the Company’s website. Both shall be published in printed and/or electronic form and distributed to shareholders in accordance with the rules of Bursa Malaysia.

c) General Meetings of shareholders

The Company shall conduct the general meetings of shareholders to provide a platform for Directors and senior management to engage with the shareholders to facilitate greater understanding on the company’s business, governance and performance.

d) Website, press release and digital media

The Corporate Communication, Media & Digital Department shall oversee the management of the Company’s website, press releases and digital media platforms. Press Release will be disseminated to various media organisations and publications to ensure broad visibility and effective communication.

The Authorised Spokespersons may engage with journalists individually or in small groups through various communication modes, including one-on-one meetings, email inquiries and site visits.

e) Investors and analysts

The Authorised Spokespersons will periodically conduct briefing with presentation for investors and analysts on quarterly and year-end results, and other major corporate exercises. Information provided by Investor Relations Department to obtain information that supplements the information which has been made available by the Company must be approved for dissemination by the Authorised Spokespersons.

7. PREVENTION OF INFORMATION LEAKS

To prevent information leaks, LBGB Group’s employees shall act according to the following guidance:

a) for confidential information, all persons involved, both internal staff or advisor/consultant engaged, must be explicitly informed about the importance of maintaining confidentiality; and

b) it is the responsibility of every employee handling confidential information to safeguard the security of that information and to take all actions necessary to prevent leakage.

8. UNUSUAL MARKET ACTIVITY

LBGB does not comment on rumours or speculation, unless obliged to do so in compliance with the Listing Requirements. If Bursa Malaysia requests clarification, the Company will make the requisite announcement.

LBGB shall carry out an enquiry to ascertain the cause of any unusual market activity in its securities. In the case of any misinterpretations, clarification shall be provided via the
appropriate channels to Bursa Malaysia.

9. PROMOTIONAL DISCLOSURE ACTIVITY

LBGB shall not participate in any form of promotional disclosure activity that may mislead its investors or cause unwarranted price movement and activity in its securities.

10. INSIDERS AND TRADING IN LBGB’S SECURITIES

Insiders are all persons who have access to material and/or price sensitive information about LBGB Group and its operations which is not known to the public. Any person who possesses insider knowledge of undisclosed material information, is prohibited from trading in LBGB Group’s securities until after the information has been publicly disclosed.

The provisions of the Listing Requirements, Capital Market Services Act 2007 and other relevant rules, regulations and act apply to all insiders.

11. REVIEW OF POLICY

This Policy has been approved by the Board and is made available for reference in LBGB’s corporate website and internal computer network system.

This Policy shall be reviewed by the Board once in every two years and updated whenever necessary to ensure its effective implementation. Any subsequent amendments to the Policy should be approved by the Board.